Frequently asked questions

CallMineAI is a self-hosted, multi-tenant SaaS script that runs AI voice-calling agents. Your (or your customers’) AI agents place outbound phone calls, hold a real conversation, qualify the lead, score sentiment, and sync results to a CRM — all from one admin-managed platform you fully own.

No. CallMineAI is a one-time purchase on CodeCanyon. There is no recurring fee to us. You only pay the usage-based costs of the third-party services you connect (Twilio for calls, ElevenLabs for voice, OpenAI for the AI brain).

Choose the Regular License if you will run CallMineAI for a single business and will NOT charge your end users. Choose the Extended License if you want to run it as a paid SaaS and charge your customers a subscription or per-credit fee.

Yes — that is what it is built for. With the Extended License you get multi-tenant workspaces, subscription plans, credit packs, coupons, referrals, white-labeling and three payment gateways (Stripe, PayPal, Paddle) out of the box.

Yes. CallMineAI orchestrates these providers but does not resell them. You (as the platform operator) connect your own API keys for Twilio (telephony), ElevenLabs (voice) and OpenAI (the AI brain). You can also use Plivo for telephony and OpenAI voice as alternatives.

Yes. You receive the complete, uncompiled Laravel 12 + React 19 source code. Nothing is encrypted or obfuscated, so you can customize and extend it freely within your license terms.

Every purchase includes lifetime free updates and 6 months of author support. Support can be renewed from CodeCanyon. Full documentation is available online and our team is reachable on WhatsApp.

Yes. With the Extended License you can rebrand the app — set your own name, logo, colors and domain — and offer it as your own product.

A standard PHP hosting environment: PHP 8.2+, MySQL 8 (or SQLite), Composer and Node.js 18+ to build assets. A queue worker and a scheduler (cron) are required for the calling engine. Redis is optional but recommended for scale.

CallMineAI uses a credit model — roughly 1 credit per minute of call time (fully configurable). You sell credits via subscription plans or one-off credit packs, and every credit movement is written to an auditable ledger.

Yes. The interface ships in 6 languages including full right-to-left (RTL) support for Arabic, and billing supports multiple currencies. Admins can manage translations and currencies from the panel.

As a downloadable digital product, sales are generally final. Refunds follow the Envato / CodeCanyon Refund Rules — for example, if the item is materially not as described or has a fault we cannot fix. See our Refunds/Terms page for details.