This Privacy Policy explains how SpaGreen Creative (“we”, “us”) handles information on this marketing website (https://callmineai.spagreen.net) for CallMineAI. It also clarifies how personal data is handled inside the self-hosted CallMineAI software after you purchase and deploy it.
1. Scope
CallMineAI is a self-hosted application. When you buy it and run it on your own servers, you are the data controller for any information your application processes — including your customers’ contacts, call recordings and transcripts. We do not have access to that data. This policy therefore covers primarily this public website and your interactions with us as a prospective or existing buyer.
2. Information we collect on this website
- Contact details you provide when you message us (e.g. via WhatsApp or email), such as your name and phone number.
- Usage data such as pages viewed, referrer, approximate location, browser and device type, collected through standard analytics.
- Cookies and similar technologies used to keep the site working and to measure aggregate traffic.
We do not collect payment details on this website — purchases are processed by CodeCanyon (Envato) under their own privacy terms.
3. How we use information
- To respond to your questions and provide pre-sale and post-sale support.
- To operate, maintain and improve this website.
- To understand aggregate traffic and demand for the product.
- To comply with legal obligations.
4. Cookies & analytics
We use a minimal set of cookies for essential site function and privacy-respecting analytics to understand how the site is used. You can control or block cookies in your browser settings; some features may not work correctly if you do.
5. Third-party services in the software
The CallMineAI software integrates with third-party providers that you configure with your own API keys — including Twilio or Plivo (telephony), ElevenLabs or OpenAI (voice), OpenAI (AI), and Stripe, PayPal or Paddle (payments). When your deployment sends data to these providers, that processing is governed by their respective privacy policies and your agreements with them.
6. Data retention
We retain website enquiry data only as long as needed to support you and to meet legal or accounting requirements. Data inside your self-hosted deployment is retained according to the settings and policies you configure.
7. Data security
We apply reasonable technical and organizational measures to protect information under our control. The software ships with security features (encrypted credentials, signed webhooks, role-based access), but securing your own deployment, servers and provider keys is your responsibility.
8. Your rights
Depending on your jurisdiction, you may have rights to access, correct, or delete personal data we hold about you, or to object to certain processing. To exercise these rights, contact us using the details below.
9. Children
This website and product are intended for businesses and are not directed at children under 16.
10. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.
11. Contact
Questions about this policy? Reach us on WhatsApp at +880 1322 827799 or via our CodeCanyon profile.